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Old 09-20-2007, 11:13 AM
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techy techy is offline
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Join Date: Apr 2005
Location: Brooklyn, USA
Posts: 293
Exclamation cyberJAMZ subcription cancellations

It seems that PayPal changed their cancellation policy or that some kind of error is occurring when trying to bill subscriptions a second time. They usually retry a few times before they are automatically cancelled but lately have been cancelling after the first retry.

If you're unable to login to your account on the archives page, please check your PayPal account and see if a cancellation has gone trough. If so, and you wish to continue, please re-subscribe:
http://bbs.cyberjamz.com/showthread.php?t=791

Real sorry for any inconvenience!

Thanks,

Techy
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Old 02-22-2008, 05:45 PM
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techy techy is offline
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Join Date: Apr 2005
Location: Brooklyn, USA
Posts: 293
Exclamation To cancel your subscription

Please do the following:

1. Login to your PayPal account

2. Find the subscription by searching in the | history | Basic Search |



3. Select a date range big enough to cover the estimated creation date of your subscription



4. When search finishes, find the subscription and click "details"



5. Navigate to the bottom of the page and hit the [Cancel Subscription] button. You should now receive confirmation and email notification that your account has been canceled.



Unfortunately, this process cannot be automated because PayPal's cancellation procedures require manual intervention. You can alternatively send an email to downloads@cyberjamz.com and with the subject 'Account Cancellation' and your PayPal email address or subscription ID. Please allow 24 - 48 hours for a cancellation request to be effected via email request.
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