Cannot listen

Would appreciate any help. have been a member for 1 week. Everything was working fine until the last few days when I cannot listen to live shows or archive. When I click on channels- no music and it alternatess between saying connecting...connecting to...opening media connecting... When I click on archives it says connecting to media...opening media and then sits on "ready". I have tried both explorer and google chrome engines and have the same problems.... any suggestions would be greatly appreciated...