CyberJAMZ Forums  

Go Back   CyberJAMZ Forums > Site Support > Site help

Reply
 
Thread Tools Display Modes
  #1  
Old 01-11-2006, 09:47 AM
techy's Avatar
techy techy is offline
Sharp az a Razah ..
 
Join Date: Apr 2005
Location: Brooklyn, USA
Posts: 293
Exclamation The new chat room...

Please bear with us while we work on perfecting this new system. At present, there are a few bugs that I'm trying to get the support community over at the Tufat site to help me out with. Seems they just released this version of FlashChat and there are many issues to date.

They have abandoned version 4 because they are working on version 5 which will be out in April. So until that time, the bug fixes will be scarce. This however does not prevent us form creating workarounds to solve some of the problems.

Bug 1

Many of you cannot seem to get into the chat room and are probably seeing a "connection to socket server failed."

Workaround: Make sure you can receive port 9090 in your firewall configuration. If you're behind a corporate firewall, this port is probably blocked and there is really not much you can to about that but complain to your IT department to open that port for you. However, I will be attempting to move the chat to it's own IP and onto port 80 so all users, including firewall users, can login. These changes will come in the next few days.

Bug 2

Users see a blank screen after logging in.

Workaround: please hit [CTRL] + [F5] to force a refresh of the session, cookies and browser cache. This usually lets you in but might not if the session table on the server got locked up. In that case I will shut the server down, unlock the table and restart the chat. Of course, this is contingent upon someone notifying me if I'm not online at the moment.

Bug 3

Picture you uploaded in the 'effects' section doesn't show up on your PM's

Workaround: clear your browser cache, delete your cookies, and finally delete your flashplayer cache files located in /application data/ and /local settings/ in your /Document and Settings/ folder under YOUR username. Once all these are cleared you should be able to relogin and upload and see your images in your 'effects' section and in your PM's to other chatters.

Bug 4

I see a "user already logged in" message at the login screen!

Workaround: just hit the refresh button at the login screen and the message should go away. You can also just login normally but the first method will clear everything up.

Bug 5

My PM's are going to the wrong person

Workaround: Both of you will have to log off and then log back in. The chatroom tracker has lost track of 1 or both of you. Logging back in will refresh the session ID's and allow you to share PM's.

Please reply with more bugs you encounter so we can create workarounds...

Peace,

Nestor
__________________
Check out the new undergroundNYC! Now ready for the next decade of musical power!!!! http://undergroundnyc.com
Reply With Quote
  #2  
Old 01-11-2006, 02:21 PM
Ian Friday
Guest
 
Posts: n/a
Default chat room login

trying to get onto the chatroom but am unable. What's the mac commands to get on if they are different from pc commands. Thanks
Reply With Quote
  #3  
Old 01-11-2006, 04:43 PM
techy's Avatar
techy techy is offline
Sharp az a Razah ..
 
Join Date: Apr 2005
Location: Brooklyn, USA
Posts: 293
Default

I believe just a refresh will get you going in the MAC's. But I pretty much connected everything but can't get a few features to work properly.

Expect the chat server to be down every now and then until I get these issues solved. Real sorry but can't let it stay the way it is, it would max out the media servers and we'd get people getting kicked out of the audio streams.

Hopefully I'll have this sorted out within the next few days.
__________________
Check out the new undergroundNYC! Now ready for the next decade of musical power!!!! http://undergroundnyc.com
Reply With Quote
  #4  
Old 01-13-2006, 06:07 PM
techy's Avatar
techy techy is offline
Sharp az a Razah ..
 
Join Date: Apr 2005
Location: Brooklyn, USA
Posts: 293
Default

Okay, I found a nice page that will guide you through most of your problems:

Most common errors at user PC's
__________________
Check out the new undergroundNYC! Now ready for the next decade of musical power!!!! http://undergroundnyc.com
Reply With Quote
  #5  
Old 01-13-2006, 06:09 PM
techy's Avatar
techy techy is offline
Sharp az a Razah ..
 
Join Date: Apr 2005
Location: Brooklyn, USA
Posts: 293
Default

Solution for the logout errors! Disable your popup blockers on 'cyberjamz' and let the "logging out of chat" window log you out properly so if you have to get back in, it will issue you a new session instead of trying to connect to the old one.
__________________
Check out the new undergroundNYC! Now ready for the next decade of musical power!!!! http://undergroundnyc.com
Reply With Quote
  #6  
Old 01-14-2006, 05:39 PM
chris conrad
Guest
 
Posts: n/a
Exclamation

how come it shows 'undefined' on both sides of someone's name when responses pop up? also, where are the options like font color etc?
Reply With Quote
  #7  
Old 01-14-2006, 06:14 PM
chris conrad
Guest
 
Posts: n/a
Default

im logged intot he room and im not even in it! i have no document snad settings folder...delted all cookies...still cant get backin...and when iw as in i could not type any responses or text!
Reply With Quote
  #8  
Old 01-22-2006, 09:23 AM
nico moss
Guest
 
Posts: n/a
Default

My opinion is that you have to downgrade it and we go back to the previews chat room the old one cause this version is giving everybody away too much troubles

Whats the use of new stuff when no one can use it correct
Reply With Quote
  #9  
Old 01-28-2006, 06:43 PM
DJ5AM
Guest
 
Posts: n/a
Default Cyberjamz is stepping it's game up.... Big ups...

I've been down with CJ since day one.. and it's good to see forward progress... Sammy and the crew keep doing ya'll thang. I've been out of the net for a min. but I'll be back shortly, Sammy still looking for that new slot...

Holla....
DJ5AM......
Reply With Quote
  #10  
Old 01-29-2006, 01:35 PM
techy's Avatar
techy techy is offline
Sharp az a Razah ..
 
Join Date: Apr 2005
Location: Brooklyn, USA
Posts: 293
Exclamation

Well, I'm not going back to the old version. The new version is much better and has a lot of new features. The chat program itself wasn't the problem; it was the socket server that came with it. It was poorly and quickly written so as to take the massive load that the html version puts the server through. In html mode, the chat program overloads the CPU cycles on the server and that is dangerous in that VERY important services such as the various media servers and web server might crash.

I have to manage the resources evenly on the machine so that no one service puts the others in a risk of a crash. The socket server, once they get it to work properly, is the answer to overloading the CPU.

For the meantime, I have disabled the socket server and am running the flashchat program back on html mode. However, I have put a few restrictions so as to alleviate the load on the server; they are the following:

1. Client connections are limited to 30
2. Logins per IP are limited to 1
3. Refresh times are increased to 4 seconds and I might go to 5 (default is 3).

In socket server mode, the server can logically handle hundreds of connections and the refresh times are only 1 second or less.

So look for the return of the socket server when they release a new version of it.

Quote:
Originally Posted by nico moss
My opinion is that you have to downgrade it and we go back to the previews chat room the old one cause this version is giving everybody away too much troubles

Whats the use of new stuff when no one can use it correct
__________________
Check out the new undergroundNYC! Now ready for the next decade of musical power!!!! http://undergroundnyc.com
Reply With Quote
Reply

Bookmarks

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On

Forum Jump


All times are GMT -4. The time now is 06:13 AM.


Powered by vBulletin® Version 3.8.3
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.