Download issues on the new archive page ..

I do not see the "save target as" option. only save link and I cannot download anything. I have installed the media encoder.

[techy]

What browser are you using? They all have their specific options. After you've logged in, the archive page should look like this:



Right click on the hard drive icon for the mix you want to download and choose the option to save the file. IE, FireFox, Chrome all have differing options so you'll have to tell me what you are using so I can help you out.

Here's what it looks like in Chrome (Save link as ...):

Originally Posted by aymst1

I do not see the "save target as" option. only save link and I cannot download anything. I have installed the media encoder.

using firefox

[techy]

Then use Internet Explorer or Chrome. The above is Chrome. Don't get stuck doing the same thing.

BTW, are you right clicking on the hard drive icons? <- they look like this

You can only see those if you've properly logged in.

Another issue that might be happening is that your firewall is blocking FTP transfers. The system is working properly so you'll have to figure out what you're doing wrong on your end.

P.S. I just tested on the latest FireFox and it worked fine.

Originally Posted by aymst1

using firefox

[SteveBass]

Originally Posted by techy

All issues seemed to have been resolved. Please post below if you're still having problems. You may want to try:

1. Update to latest IE or FireFox browsers
2. Try switching between PSAV modes in your browser's passive FTP options

Whats good Techy? I hope all is well. I cant download it doesn't give me the option to. Help me sir.

[techy]

I'll give you a login to do that. Check your PM's tomorrow

Originally Posted by SteveBass

Whats good Techy? I hope all is well. I cant download it doesn't give me the option to. Help me sir.

[SteveBass]

What up Techy, I still can'tdownload, can you please help me with this? Thanks alot.

[techy]

What error are you seeing exactly?

Originally Posted by SteveBass

What up Techy, I still can'tdownload, can you please help me with this? Thanks alot.