The new chat room...

[techy]

Please bear with us while we work on perfecting this new system. At present, there are a few bugs that I'm trying to get the support community over at the Tufat site to help me out with. Seems they just released this version of FlashChat and there are many issues to date.

They have abandoned version 4 because they are working on version 5 which will be out in April. So until that time, the bug fixes will be scarce. This however does not prevent us form creating workarounds to solve some of the problems.

Bug 1

Many of you cannot seem to get into the chat room and are probably seeing a "connection to socket server failed."

Workaround: Make sure you can receive port 9090 in your firewall configuration. If you're behind a corporate firewall, this port is probably blocked and there is really not much you can to about that but complain to your IT department to open that port for you. However, I will be attempting to move the chat to it's own IP and onto port 80 so all users, including firewall users, can login. These changes will come in the next few days.

Bug 2

Users see a blank screen after logging in.

Workaround: please hit [CTRL] + [F5] to force a refresh of the session, cookies and browser cache. This usually lets you in but might not if the session table on the server got locked up. In that case I will shut the server down, unlock the table and restart the chat. Of course, this is contingent upon someone notifying me if I'm not online at the moment.

Bug 3

Picture you uploaded in the 'effects' section doesn't show up on your PM's

Workaround: clear your browser cache, delete your cookies, and finally delete your flashplayer cache files located in /application data/ and /local settings/ in your /Document and Settings/ folder under YOUR username. Once all these are cleared you should be able to relogin and upload and see your images in your 'effects' section and in your PM's to other chatters.

Bug 4

I see a "user already logged in" message at the login screen!

Workaround: just hit the refresh button at the login screen and the message should go away. You can also just login normally but the first method will clear everything up.

Bug 5

My PM's are going to the wrong person

Workaround: Both of you will have to log off and then log back in. The chatroom tracker has lost track of 1 or both of you. Logging back in will refresh the session ID's and allow you to share PM's.

Please reply with more bugs you encounter so we can create workarounds...

Peace,

Nestor