There is an alternative method to change the standard 'ASF' format to MP3. You can use the NCH Switch. Please download it from here:
https://www.nch.com.au/switch/index.html
Note: The Switch Audio Converter is not freeware. The price for the software is USD $16.97 but will save you a lot of time and convert your cyberJAMZ files to whatever format you wish with a smiple click.