CyberJAMZ Forums

CyberJAMZ Forums (http://bbs.cyberjamz.com/index.php)
-   Site help (http://bbs.cyberjamz.com/forumdisplay.php?f=8)
-   -   cyberJAMZ subcription cancellations (http://bbs.cyberjamz.com/showthread.php?t=2038)

techy 09-20-2007 11:13 AM

cyberJAMZ subcription cancellations
 
It seems that PayPal changed their cancellation policy or that some kind of error is occurring when trying to bill subscriptions a second time. They usually retry a few times before they are automatically cancelled but lately have been cancelling after the first retry.

If you're unable to login to your account on the archives page, please check your PayPal account and see if a cancellation has gone trough. If so, and you wish to continue, please re-subscribe:
http://bbs.cyberjamz.com/showthread.php?t=791

Real sorry for any inconvenience!

Thanks,

Techy

techy 02-22-2008 05:45 PM

To cancel your subscription
 
Please do the following:

1. Login to your PayPal account

2. Find the subscription by searching in the | history | Basic Search |

<img src="cancel1.jpg">

3. Select a date range big enough to cover the estimated creation date of your subscription

<img src="cancel2.jpg">

4. When search finishes, find the subscription and click "details"

<img src="cancel3.jpg" width="50%" height="50%">

5. Navigate to the bottom of the page and hit the [Cancel Subscription] button. You should now receive confirmation and email notification that your account has been canceled.

<img src="cancel4.jpg">

Unfortunately, this process cannot be automated because PayPal's cancellation procedures require manual intervention. You can alternatively send an email to downloads@cyberjamz.com and with the subject 'Account Cancellation' and your PayPal email address or subscription ID. Please allow 24 - 48 hours for a cancellation request to be effected via email request.


All times are GMT -4. The time now is 03:25 AM.

Powered by vBulletin® Version 3.8.3
Copyright ©2000 - 2022, Jelsoft Enterprises Ltd.